Privacy Policy

Last updated: Draft — pending legal review

Introduction

Travel Without Borders respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why we collect it and how we look after it.

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, travel preferences, enquiry details and booking information. We may also collect limited technical information such as browser type and device information when you use our website.

How We Use Your Information

• To respond to enquiries and provide quotations.
• To arrange travel services and manage bookings.
• To communicate about your journey before, during and after travel.
• To improve our website, services and customer experience.
• To meet legal and regulatory obligations.

Legal Basis for Processing

Where applicable law requires it, we process personal information on the basis of your consent, the performance of a contract with you, our legitimate business interests, or compliance with legal obligations.

Sharing Your Information

We may share information with trusted suppliers such as airlines, hotels, transfer providers and destination partners where necessary to deliver the services you have requested. We do not sell your personal information.

Cookies

Our website may use cookies and similar technologies to support essential functionality and understand how the site is used. You can manage cookies through your browser settings. See our Cookie Policy for more detail.

Data Retention

We keep personal information only for as long as necessary for the purposes described in this policy, or as required by law.

Your Rights

Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal information, or to object to certain processing. To exercise a right, please contact us using the details below.

Security

We take reasonable technical and organisational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Our services are not directed at children, and we do not knowingly collect personal information from children without appropriate consent.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us through the details on our Contact page.